Privacy policy

This Privacy Policy sets out the terms under which GLORIA MORALES ÁLVAREZ uses and protects the information provided by users when they visit this website. This company is committed to ensuring the security of its users’ data. When we ask you to fill in personal information fields that identify you, we do so ensuring that your information will only be used in accordance with this document.

We inform you that, in accordance with Regulation (EU) 2016/679, dated April 27 (GDPR), and L.O. 3/2018, dated December 5, on Data Protection and Digital Rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.

We are committed to providing our services with the highest quality standards, which includes handling your data securely and transparently. Our principles are:

  • Legality: We collect personal data only for specific, explicit, and legitimate purposes.
  • Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.
  • Purpose limitation: We collect personal data solely for the declared purposes and only according to your wishes.
  • Accuracy: We keep your personal data accurate and up to date.
  • Data security: We apply appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, accidental or unlawful destruction, loss, alteration, or any other form of unlawful processing.
  • Access and rectification: We provide means for you to access or correct your data whenever necessary.
  • Retention: We store your personal data legally and appropriately and only as long as necessary for the purposes for which it was collected.
  • International transfers: If your data is transferred outside the EU/EEA, we ensure it is adequately protected.
  • Third parties: Access to and transfer of personal data to third parties comply with applicable laws and regulations and appropriate contractual safeguards.
  • Direct marketing and cookies: We comply with applicable legislation regarding advertising and cookies. 

This Privacy Policy may change or be updated over time, so we recommend reviewing this page periodically to stay informed of any modifications.

  1. Who is responsible for processing your data?
  • Company name: GLORIA MORALES ÁLVAREZ
  • Tax identification number: 44716225-Q
  • Registered address: Calle Plaza de la Feria, 40 – 3º Dcha. CP 35.003LAS PALMAS
  • Email: info@balletfit.es
  1. What type of data do we have about you, and how was it obtained?

The categories of personal data we process from clients include:

  1. Identification data
  2. Postal or email addresses
  3. Commercial information
  4. Economic and transaction data

Our website may collect personal information such as name, contact details (email address), and demographic information. Additionally, when necessary, specific information may be required to process an order, delivery, or invoice.

All the aforementioned data has been obtained directly from you through form submissions, commercial offers, contractual proposals, etc., or through your company when providing us with identification details and other necessary information for the contractual relationship between the parties. It is your or your company’s responsibility to provide us with updated data in case of modifications.

  1. For what purpose do we process your data?

We process the data provided by individuals to manage various activities related to sales, after-sales service, supplier management, service quality, etc. Specifically, we use your data for the following purposes:

  1. Sending information requested via our website’s contact form or other communication channels,
  2. Providing both potential and existing clients with offers for relevant products and services,
  3. Managing administrative, tax, and accounting aspects of our clients and/or suppliers,
  4. Conducting satisfaction surveys, market studies, etc., to offer the most suitable promotions and optimize service quality.
  1. How long will we retain your data?

 

Personal data related to individuals associated with potential clients, existing clients, and suppliers collected through contact forms or other methods will be retained unless the individual requests its deletion. Data provided by clients and suppliers will be kept as long as the business relationship remains, respecting any applicable minimum legal retention periods.

Employee data will be retained as long as the employment relationship continues, in accordance with applicable labor laws.

In any case, we will keep your personal data for a reasonable period necessary to address inquiries, resolve issues, improve services, implement new offerings, and comply with legal requirements. After this period, your personal data will be deleted from all our systems.

  1. Who will receive your data?

We will not disclose your personal data to any third-party company intending to use it for direct marketing actions, except in cases where you have expressly authorized us to do so.

We inform you that we may provide your personal data to public administration bodies and competent authorities in cases where we are legally required to do so or in cases where, acting in good faith, we believe such action is reasonably necessary to comply with a legal process, respond to any legal claim or demand, or protect the rights of the company, its customers, and the public in general.

We inform you that your data will not be transferred or shared with third parties; the company is solely responsible for its processing and safekeeping.

However, we may share your personal data with third parties (e.g., Internet service providers who assist us in managing our website or carrying out contracted services, IT support and maintenance companies, logistics companies, accounting and tax advisory firms, etc.). In any case, these third parties must always maintain the same level of security as we do concerning your personal data and, when necessary, will be bound by legal obligations to keep your personal data private and secure, using the information solely according to the company’s specific instructions.

  1. Do you make international data transfers?

No international data transfers are currently planned.

  1. What are your rights as a data subject?

Any individual has the right to confirm whether we are processing personal data concerning them.

Specifically, data subjects may request the right of access to their personal data, as well as receive it in a commonly used, machine-readable format if the processing is carried out electronically (right to data portability).

Likewise, data subjects may request the right to rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, data subjects may request the restriction of processing of their data, or in specific cases related to their personal situation, they may exercise their right to object to the processing of their data. We will stop processing the data unless there are compelling legitimate reasons, or for the exercise or defense of potential claims, or in those exceptions established by applicable regulations.

Likewise, we inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

Furthermore, users are informed that they may exercise these rights at any time by sending a written request to us using the contact details provided in Section 1, attaching a copy of their ID document.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD), especially if you are not satisfied with the resolution of your request.

http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Additionally, in accordance with Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce, we commit to not sending marketing emails without first obtaining the recipient’s explicit consent. Users may opt out of receiving promotional emails by selecting the corresponding option.

 

  1. Legal information

The requirements outlined in this Policy complement, but do not replace, any existing requirements under applicable data protection laws, which shall prevail in all cases.

This Policy is subject to periodic reviews, and the company may modify it at any time. When this occurs, we will notify you of any changes and ask you to review the latest version of our Policy and confirm your acceptance.

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